6131 Anderson Rd, Tampa, FL, 33634 - 813.504.9848

Return Policy -

Return Policy

It is our number one priority to satisfy our customers.. This Return Policy is here for you to understand how we handle returns.

        We at are always willing to do anything to satisfy a customer. If for any reason you are unhappy with your purchase from, the following terms and conditions apply to proceeding with a return.    

        All returns require a Return Authorization Number (RA). Customers must contact at 813.400.4861 to obtain a Return Authorization Number within 14 days of receiving the order. 14 days after the date of delivery, the order is considered closed and a return cannot be authorized.    

        No returns will be accepted for opened boxes, cartons, bundles, etc... We will ONLY accept returns of material that is still in original manufacturer's packaging without any signs of tampering or damage.. Credit will not be issued for any opened merchandise.    

NOTE: We can accept a return on 5 cartons or more. cannot authorize a return on less than four cartons of any flooring.

        Bulk Items: Product must be returned in the original container with all individual items unopened.

        If you have recently ordered your new flooring from us, and you have completed your project and have just 2 or 3 boxes of flooring left, we strongly suggest that you keep them. In the event that your flooring product were to be discontinued in the future, it could be impossible for you to obtain more of that product if the event did arise that you needed to make a repair to your new floor.


Cancell product

        If you decide to cancel your purchase:

        If your order has not yet been shipped from the manufacturer, call us at 813.504.9848 or and you will simply receive a credit.    

        If your order has already been shipped or is in transit to ship, you must accept delivery, then, call us at 813.504.9848 or Your cancellation will be treated as a return.  

        NOTE: only accepts returns after issuing a return authorization number. All other returns will be refused.